FAQ

Frequently Asked Questions

How long does each candle burn for?

Each 8oz candle burns for 50+ hours when looked after — that's roughly 25 evenings of 2-hour burns. The 3-pack gives you 150+ hours, and the 6-pack 300+ hours.

When will my order arrive?

We ship within 24 hours from our Aberdeen studio. UK orders typically arrive in 2–3 working days via Royal Mail tracked. Free UK delivery on orders over £25.

What if I don't like it?

We'll refund you in full within 30 days — even if you've burned the whole thing. Just message us and we'll sort it out.

Are they safe for kids and pets?

Yes — our candles are made from a clean-burning soy blend with no paraffin, no phthalates, and no harsh chemicals. Vegan and cruelty-free. Always burn in a well-ventilated room out of reach of children and pets.

Can I send them as a gift?

Absolutely — every candle and bundle comes beautifully packaged and ready to give. You can add a handwritten gift note at checkout (free on bundles of 6+). We can also ship directly to the recipient.

What are the scents?

• Gingerbread: Gingerbread, caramel, and warming spices
• Linen: Lily, violet, and orange blossom
• Winter Jasmine: Eucalyptus, bergamot, and cedarwood