Terms & Conditions

Last updated: May 2026

Orders

All orders are subject to availability. We reserve the right to refuse any order. Prices are in GBP and include VAT where applicable.

Delivery

UK orders ship within 24 hours via Royal Mail Tracked 48. Free delivery on orders over £25. Standard delivery is £4.99.

Returns

We offer a 30-day money-back guarantee. If you're not satisfied, email us for a full refund. No return shipping required.

Product Information

We make every effort to ensure product descriptions and images are accurate. Scent perception varies — what smells different to you may not be what someone else experiences.

Intellectual Property

All content on this site — including text, images, logos, and designs — is owned by Shorelines Candles and protected by copyright.

Liability

Our liability is limited to the price paid for the product. Candles should be used according to our burn care guide. Never leave a burning candle unattended.

Contact

For any questions, email hello@shorelinescandles.co.uk.